Report a Problem

The Highways Agency manage the A36 through the village.  All other roads are managed by BANES.  If you identify any issues than need to be resolved you can let the appropriate agency know using the links or forms below.

You can advise B&NES of any issues on their roads using the Council Connect service.

Report it online at

You can report a wide variety of things including faulty street lights, potholes and blocked drains.  Simply select the appropriate link on the webpage and fill in the online form. Each form guides you through all the details BANES need to action your request.

You can also tweet BANES via @ccbathnes or

If you’ve got a Twitter account, it’s great way to get quick advice about a council service or report certain problems. Try and provide as much detail as possible in 140 characters. For example ‘Pothole on Down Lane Bathampton just past Miller Walk junction’. Photos can also be really useful to help us identify the problem and location.

Highways Agency

For all queries, com­plaints, feed­back and fault report­ing regard­ing the  A36

For any urgent road safety issues please call  as emails can­not always be dealt with upon receipt.

Email  or Telephone 0300 123 5000

The Highways Agency have also asked local residents tell them about accidents or near misses on the A36. The current planning process for investment in roads only takes account of accidents where someone has been injured or killed. Our stretch of the A36 is viewed by the Highways Agency as one of the safest based on this data. By telling them about other accidents they can build a picture of danger spots which will feed into their future funding requests. To advise of an accident or a near miss please complete this Observation form. If you need help completing the form please contact any of the parish councillors. Completed forms should be sent to the address on the form and copied to

For any other issues arising, please see our contact page for information on contacting the relevant councillor.